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FAQs
FAQs (Frequently Asked Questions)
About BestIAm®'s Services, Processes, and Policies
General Questions:
What does BestIAm® specialize in?
BestIAm® specializes in sourcing and selling pre-owned home appliances and electronics through a sustainable and efficient platform. We focus on facilitating transactions between businesses to optimize surplus inventory management.
How can I contact BestIAm® for inquiries?
You can reach us via email at add@bestiam.in. We’re also available through our website’s contact form for any questions or partnership inquiries.
What are the benefits of buying pre-owned appliances from BestIAm®?
Buying pre-owned appliances from BestIAm® offers cost-effectiveness, sustainability benefits, and access to a wide range of quality-checked products. It’s a practical way to support the circular economy and reduce environmental impact.
How does BestIAm® ensure the quality of pre-owned appliances?
We have a rigorous inspection process in place where each appliance undergoes thorough testing for functionality and condition before being listed on our platform. This ensures that only reliable products are available to our customers.
What is your return policy?
We have a customer-friendly return policy. For businesses and Individuals please refer to the respective links: Return Policy – Business Buyers, Return Policy – Individual Buyers Contact our customer support for further assistance.
Do you offer warranties on pre-owned appliances?
Yes, for individual buyers (B2C) we provide warranties on certain pre-owned appliances, depending on the product category, condition and which city it belongs to. Warranty details are specified in the product listing. Please check the product description for specific warranty information.
How does shipping work for purchases made through BestIAm®?
We facilitate shipping through trusted logistics partners. Shipping costs and delivery times may vary depending on your location and the size of the appliance. Details regarding shipping options and charges are provided during the checkout process. For some locations it maybe a customer pickup and for some the local store POC (point of contact) may help. Please ask for the same.
How can businesses sell surplus inventory through BestIAm®?
Businesses can fill our contact form or mail us for the same to add@BestIAm.inOur team will facilitate the with the further process.
What are the advantages of partnering with BestIAm® for businesses in the appliance industry?
Partnering with BestIAm® offers expanded market reach, access to a sustainable platform, and streamlined inventory management solutions. It allows businesses to optimize surplus inventory, reduce waste, and enhance their brand’s sustainability profile.
How secure are transactions on BestIAm®?
Transactions on BestIAm® are secure and protected by robust encryption technologies. We prioritize the confidentiality and safety of customer information during every transaction.
Does BestIAm® work with international partners?
Currently, BestIAm® primarily operates within India. However, we are open to exploring partnerships and collaborations with international entities that align with our values and goals.
How does BestIAm® contribute to sustainability?
BestIAm® promotes sustainability by extending the life cycle of home appliances and electronics through resale, thus reducing e-waste and supporting the circular economy. We prioritize environmental responsibility in every aspect of our operations.

Contact Us
For any other questions or inquiries not addressed in our FAQs, please feel free to contact us at info@bestiam.in. We are here to assist you and look forward to supporting your sustainable business needs.
Join us in building a more sustainable future with BestIAm®!